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Policies

Feed Your Soul, Inc. is registered as a 501(c)3 non-profit organization. If you have any questions on our business information or policies, please write us at 8317 N Ridge Trail, Milton, WI 53563, email us at info@feedyoursoulwi.com or call us at 608-931-4640.

Donation Policies

Refund and Cancellation Policy

Charitable donations are generally not refundable. Refunds will be made in the event of a mistake or if the purpose for which the gift is given cannot be fulfilled by Feed Your Soul, Inc. Individuals who receive refunds have the responsibility of correcting any tax filings they have made reflecting the refunded amount.

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If you would like to cancel a donation or request a refund, please email us at info@feedyoursoulwi.com or call us at 608-931-4640.

Managing Subscriptions

Log in to your profile or get in touch with us directly to change a recurring donation. Check your email receipt for more details.

Fulfillment and Shipping Policy

We do not ship products that are purchased. We provide charitable services. Occasionally, items are shipped in recognition of a sponsorship or donation. In these cases, shipment is paid by Feed Your Soul, Inc. and not the donor.

Terms and Conditions

​Website owner, the offering, and binding of Terms

This website is owned and operated by Feed Your Soul, Inc.. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors general information, meal reservation services, volunteer information, contact request options, and spiritual content. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

​Who can use your website; what are the requirements to create an account

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Feed Your Soul, Inc. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Indemnification

You agree to indemnify and hold Feed Your Soul, Inc. harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

​To the maximum extent permitted by applicable law, in no event shall Feed Your Soul, Inc., be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Feed Your Soul, Inc. assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Privacy Policy

Summary of Key Points

Feed Your Soul, Inc. collects personal information to render meal services, organize volunteers, accept donations, answer inquiries, and provide services through our website and meal registration system. Cookies and other tracking technologies may be used to collect and store your information.

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We do not knowingly collect data from or market to children under 18 years of age.

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We do not share personal information with other vendors, except when needed to provide services. We do not sell personal information to any third parties or business partners.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. We receive, collect and store any information you enter on our website or provide us in any other way.

 

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we process your information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

What are your rights?

We will follow applicable privacy law depending on where you are located geographically. We will consider and act upon any request to exercise your right to privacy in accordance with applicable data protection laws. Use the contact information at the top of this page to make your request.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.

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